← elentu

Support

One inbox handles everything — questions, problems, feedback, and anything about your data. Email hello@elentu.com and we aim to reply within two working days.

If you email from the app (Settings → Contact support), the message is pre-filled with your app version and user id, which helps us help you faster. Including them when you email directly helps too, but is never required.

Delete your account and data

You can delete your elentu account yourself, from inside the app:

  1. Open Settings in the app.
  2. Tap Delete account and confirm.
  3. If you signed in with Apple or Google, the sign-in sheet confirms it is you.

Deletion is immediate and permanent: it removes your account (including your email address and, if you signed in with Apple or Google, that link — Apple sign-in tokens are revoked), your learning progress, streaks, and quiz answers. It cannot be undone.

No app to hand? Email hello@elentu.com from the address on your account and we will delete it for you.

Anonymised usage analytics and crash reports are retained separately for a limited period, as described in our privacy policy — they are no longer linked to you once your account is gone.

Common questions

Is elentu financial advice? No. elentu is education only — we teach how investing works so you can make your own decisions. We never give personal financial advice or recommend specific investments.

Will I lose my progress if I get a new phone? Not if you add an account (email, Apple, or Google) in Settings first — sign in on the new device and your progress comes with you.

Company details

elentu is a trading name of Levistum Capital Management Ltd, a company registered in England and Wales (company number 12863150, registered office 45 Nork Way, Banstead, England, SM7 1PB). Our privacy policy and terms of use cover the rest.